Infoo Customer Support

All washing machines make low level noises during their wash programmes. This is completely normal.  Some loud noises may indicate there is an issue wi...

NB - before you attempt any work, please check our safety guide. If none of the lights are displaying on the washing machine, firstly check that the machin...

  NB - before you attempt any work, please check our safety guide. It is not uncommon for a washing machine door to not open or close. This can eithe...

NB - before you attempt any work, please check our safety guide. There can be a number of reasons why your programme does not start. The most commo...

NB - before you attempt any work, please check our safety guide. There are a number of possible causes for your washing machine failing to spin....

If your washing machine is not draining, the issue could be a blocked pump or a kink or blockage in the drain hose. Don't panic. Try these fixes an...

If your washing machine is not filling up with water, here are some steps you can take to try to resolve the issue. Check the water is turned on Che...

If the washing detergent, washing powder or fabric softener are not being washed through your detergent drawer into the washing machine tub, there are a few...

To get the most out of your washing machine, it is important to clean out and maintain the filter regularly. Many of the problems that occur with washing ma...

There are a number of reasons why your washing machine may be leaking water. The area of the machine from which the water is leaking usually indicates what ...