Infoo Customer Support

Cleaning your washing machine door seal is a vital piece of maintenance you need to carry out on a regular basis to get the most out of your appliance and t...

If your washing machine drum is not spinning during a programme, this is not necessarily a fault and could just be a part of the wash cycle you have selecte...

If your washing machine is vibrating a lot and moving position when it spins, this can cause unwanted noise and can also damage your washer or your floor su...

If your washing machine stops midway through a programme, this can either be an intended part of the wash cycle or a fault with the machine. Look thro...

If you suspect that your washing machine is not heating up the water (either because the appliance doesn't feel warm during the wash cycle or because yo...

If your washing machine is overfilling, there are a number of faults that can cause this. Unfortunately we do not recommended that you try to repair these p...

If your washing machine is overheating, this is likely to be a fault with the thermostat. The thermostat regulates the temperature of your appliance & i...

The most common reasons for your washing machine creating lots of foam and bubbles are using too much washing detergent and not using a quality detergent....

Using the right amount of detergent in your washing machine is vital to getting the best results out of your wash. When it comes to using the correct dosage...

You should use different detergents depending upon the type and colour of items you are washing.  Biological washing detergent can irritate certain peoples&...