If the washing detergent, washing powder or fabric softener are not being washed through your detergent drawer into the washing machine tub, there are a few steps you can take to get your washing machine working again properly.

  1. Check that there is sufficient water pressure to the machine
  2. Clean the nozzles & openings in the detergent drawer to unblock them
  3. Make sure that you have chosen the correct program 


This video from Bosch that might help.




1. Check that there is sufficient water pressure to the machine

  • If the water pressure is not high enough you might not get sufficient water running into the machine. Check that the supply tap to the washing machine is fully open & that there are no kinks in the supply hose.

2.   Clean the nozzles & openings in the detergent drawer to unblock them

  • Pull out and release the detergent draw.
  • Clean the tray and any nozzles with warm water and a brush. Dry thoroughly.
  • Clean the inside of the tray housing in the machine.
  • Put the tray back in


3. Make sure that you have chosen the correct program

  • Not all programs use fabric softener